Terms of service

By placing an order on our website, you agree to the following terms:

  • All prices and availability are subject to change without notice.
  • Product photos and descriptions are accurate to the best of our knowledge.
  • We reserve the right to cancel orders in the event of pricing errors, stock issues, or suspected fraud.
  • All payments are processed securely; we never store your payment information.
  • For questions or order issues, contact us anytime.

Preorder Policy

Preorders let you reserve upcoming new vinyl and merch before release.

  • Payment: Charged at checkout to secure your copy
  • Release Dates: May change depending on the label or distributor.
  • Shipping: Preorders ship as soon as the release arrives from the distributor. Orders with multiple items will ship together unless requested otherwise.
  • Local Pickup: Available once the preorder item arrives in-store. You’ll receive a notification when it’s ready for pickup.
  • Cancellations: You may cancel a preorder before the release date for a full refund.
  • Defective or damaged items: Contact us within 7 days of delivery for a replacement or refund.